Are bad graphical descriptions better than no graphical descriptions to someone with vision loss?

More than 125K global websites use overlays rather than fixing their accessibility bugs. AI-generated alt-text used by overlays is not 100 % reliable.

Sheri Byrne-Haber, CPACC
UX Collective
Published in
8 min readMar 18, 2021

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Customer service stoplight chart with red sad face, yellow neutral face, and green happy face

Authors note: Because of Medium’s refusal to address its accessibility issues for both authors and readers, I’ve moved my last three years of blogs to Substack. Please sign up there for notices of all new articles. Also, I will be updating older articles (like this one) and the updates will only be published on Substack. Thank you for your continued readership and support.

This is the first part of a two-part article. The second part, “Are bad captions better than no captions” can be read here.

In previous articles on graphical descriptions (known as alt text), I described the importance of accurate and succinct alt-text to people with disabilities who have vision loss.

I was recently sent a link to a public web page from one of the overlay companies that commented favorably on automatic, AI-based alt-text generation. I will not name this company, as I am hearing second-hand that they are now having their lawyers write cease and desist letters to people who…

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Published in UX Collective

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Written by Sheri Byrne-Haber, CPACC

LinkedIn Top Voice for Social Impact 2022. UX Collective Author of the Year 2020. Disability Inclusion SME. Sr Staff Accessibility Architect @ VMware.

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