Meeting & Chat Zoom Workplace

Update on Live Transcription For Free Accounts

We are excited to announce that we are working towards making automatic closed captioning available to all of our users in fall of 2021.
2 min read

Updated on April 27, 2022

Published on February 24, 2021

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As part of our commitment to connecting users across the world, we are focused on continually enhancing our features to provide a platform that is accessible to all of the diverse communities we serve. Among the Zoom Meetings accessibility features we offer to all users are manual closed captioning, keyboard accessibility, pinning or spotlighting interpreter video, screen reader support, and a range of accessibility settings. Now we are excited to announce that we are looking to take our efforts a step further and are working towards making automatic closed captioning —what we refer to as “Live Transcription”— available to all of our users in the fall of 2021.

To help free account holders who require Live Transcription, starting today and up until the feature’s broader release, we will also be offering automatic closed captioning to meeting hosts upon request. To sign up, please enter your information in this form. You will receive a confirmation email with more details. Since we expect a high volume of requests, we appreciate your patience as we work to make automatic closed captioning available for all of our users. 

To see more details on the accessibility features we offer today and how to use them, please take a look at our Happy Meetings for Everyone blog for a quick tutorial video. For more information on Live Transcription please visit our support page.

Editors note 2/25/2021: We've updated this blog to clarify that our automatic closed captioning feature will be called "Live Transcription".

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